Experience Remote done Right.
Over 20 years of remote experience, all 500+ staff are 100% remote and we still grow vibrant relationships, provide exceptional opportunities for career growth while working with stellar clients on ambitious projects
What we're working on:
Enterprise companies turn to us to help them launch innovative digital products that interact with hundreds of millions of customers, transactions and data points. The problems we solve every day are real and require creativity, grit and determination. We are building a culture that challenges norms while fostering experimentation and personal growth. In order to grasp the scale of problems we face, ideally, you have some exposure to Logistics, FinTech, Transportation, Insurance, Media or other complex multifactor industries
Responsibilities
- Actively participates in the ongoing development of the Salesforce Marketing cloud application by serving as a builder/administrator.
- Collaborates with business stakeholders to identify enhancements and new capabilities to meet their business needs within the Salesforce Marketing cloud platform.
- Manages consultant developers to execute new projects, prioritizing their work, answering their questions, and acting as the project manager.
- Manages the Service Now queue of production support tickets for the Salesforce Marketing platform.
- Assists end-users with error troubleshooting and support for the Salesforce Marketing cloud platform.
- Make recommendations regarding system standards and end-user procedures.
- Develop and train colleagues on how to use advanced application functionality to allow for self-service.
- Monitor and evaluate new Salesforce release features and functionality and provide recommendations for process improvement.
- Ensure compliance with all regulations, policies, and procedures.
Requirements
- Bachelor’s Degree in a related field required
- 8+ years of experience in Salesforce Marketing Cloud, CRM Platforms and Digital Transformation
- Expert in Salesforce Marketing Cloud and experience working in the Scaled Agile Framework
- Extensive experience with Journey Builder, Automation Studio, Web studio, Email studio, Audience Builder, SQL, SSJS, AMPscript and REST/POST
- Certifications for Marketing cloud Admin, Marketing cloud Email specialist and/or Salesforce Admin
- In-depth understanding of the capabilities and constraints of the Salesforce Marketing Cloud and connectivity to Salesforce Sales and Service Cloud
- Ability to connect to overall business strategy and design and execute on department strategy
- Able to build successful relationships with all levels of staff and management.
- Comfortable working independently in an evolving and changing environment
- Proven ability to create innovative solutions to solve customer and client challenges
- Strong research, troubleshooting, and problem-solving skills
- Advanced English fluency, verbal and written
Straight from the Devs
Watch short snippets of actual developers (Real, not scripted) share why they joined YouTube Playlist
Why Lumenalta is an amazing place to work at
At Lumenalta, you can expect that you will:
- Be 100% dedicated to one project at a time so that you can innovate and grow.
- Be a part of a team of talented and friendly senior-level developers.
- Work on projects that allow you to use leading tech.
The result? We produce meaningful outcomes for our clients that break barriers in their industries.
The Job is 100% remote; please ensure you have a comfortable office setup at your desired work location.
