Obsession with impression, Part 1: The mode for the code
For people who are accustomed to “typical” remote work environments, joining Clevertech can be a bit of a shock. We are obsessed with client services and we do pay attention to every detail. Onboarding involves extensive training.
What Jack quickly learned is that the push for excellence pervades every aspect of the company. Making a great impression on the client starts with looking good in meetings and continues through impeccable coding, rigorous testing and working with the best tooling available for programmers. He also found that the management had thought deeply about the culture, and understood well the division of labor between managers and makers.
The opposite is true of managers. Managers have short slots of time in which they focus on reducing blockers and bottlenecks, checking for updates, and providing feedback, as we’ll be discussing in an upcoming blog. Sometimes makers and managers clash, because when a maker is in a state of flow, the last thing they want is a meeting, text, email or other disruption to their focus and flow. For these people, client services can seem like an unnecessary burden. As long as the product is delivered, the logic goes, what does it matter whether I gave an update along the way? That’s someone else’s job. Unfortunately, the client doesn’t see it that way, and neither do we at Clevertech.
The commitment to high standards, fast response, and impeccable service aren’t just for the clients, he discovered. The Clevertech staff treated one another with the same courtesy, deep listening, and care.
The care, integrity and trust that Jack experienced are all part of the Clevertech paradigm of the perfect host, which we cover in our next blog, Part 2 of the Obsession with Impression.
Reach out to find out more about why the top global corporations prefer Clevertech as their outsourced development team.
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The (remote) opportunities
We expect professionalism and client service, so we can offer a deeply caring experience for our clients. In return, you get freedom to work wherever you want. No timesheets, no big brother watching every move. We trust you to know what’s best to find the right solution.